Privacy Policy for ReweKart
Effective Date: 13 May 2026
Welcome to ReweKart. Your privacy is important to us. This Privacy Policy explains how ReweKart collects, uses, stores, and protects your information when you use our website and services.
1. Company Information
ReweKart
Railway Road, Qadian, Gurdaspur
Punjab – 143516,
India
Email: support@rewekart.com
2. Information We Collect
When you use ReweKart, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Billing and delivery address
- Pincode
- Order details
Technical Information
- IP address
- Browser type
- Cookies and session data
Payment Information
ReweKart does not store full debit/credit card information. Payments are processed through secure third-party payment providers.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage customer accounts
- Provide customer support
- Improve our website and services
- Send order updates and notifications
- Prevent fraud and unauthorized activity
- Comply with legal obligations
4. Delivery & Location Information
ReweKart uses customer address and pincode information to:
- Verify delivery availability
- Calculate delivery charges
- Assign delivery partners
- Deliver grocery orders accurately
Incorrect address or pincode information may result in delayed or failed delivery.
5. Account Security
Customers are responsible for maintaining the confidentiality of their account credentials.
ReweKart uses reasonable security practices to protect customer data, including:
- Secure login systems
- Website security monitoring
- Encrypted connections (HTTPS)
- Restricted administrative access
However, no internet transmission or electronic storage method is completely secure.
6. Cookies
ReweKart may use cookies and similar technologies to:
- Maintain login sessions
- Store cart information
- Improve user experience
- Analyze website traffic and performance
You may disable cookies through your browser settings, though some website features may not function properly.
7. Third-Party Services
ReweKart may use trusted third-party services for:
- Payment processing
- Website hosting
- Security monitoring
- Email notifications
- Analytics and performance optimization
- Food Product Compliance
- Certain food and grocery products available on ReweKart may be sourced, supplied, packed, or distributed through Erste Frozen foods Company under applicable FSSAI no.221226658000114 and food safety compliance requirements.
These services may process customer information only as necessary to provide their services.
8. Data Sharing
ReweKart does not sell customer personal information.
Customer information may be shared only:
- With delivery partners for order fulfillment
- With payment providers for transaction processing
- When required by law or government authorities
- To prevent fraud or protect legal rights
9. Data Retention
We retain customer and order information for operational, legal, accounting, and customer support purposes.
Customers may request account or data deletion, subject to applicable legal and operational requirements.
10. Customer Rights
Customers may contact ReweKart to:
- Access their personal data
- Correct inaccurate information
- Request deletion of account information
- Raise privacy-related concerns
Requests may be sent to:
support@rewekart.com
11. Children’s Privacy
ReweKart services are intended for users above the age permitted under applicable law. We do not knowingly collect personal information from children without appropriate authorization.
12. Changes to This Policy
ReweKart may update this Privacy Policy periodically without prior notice. Updated versions will be published on this page with the revised effective date.
13. Contact Us
For privacy-related questions or concerns, contact:
ReweKart
Railway Road, Qadian,Gurdaspur
Punjab – 143516
India
Email: support@rewekart.com